Outlook Jira Add-in

Richard_bp18vi

Hi

I'm trying to create a Jira issue from outlook Jira add-in and I am getting the following error "Due date field is required".

I have checked the following and it seems ok.

 

1. Ensure that in the project's permission scheme, you have given the permission Schedule Issues.
2. Check what Field Configuration Scheme the project is using. Inspect the specific Field Configuration for the issue type in question. See if the field Due Date is currently in a hidden state. If so, click Show to unhide it.
3. Check which screens your project is using. Ensure that you've placed "Due Date" on the proper screens.

 

Would someone be able to suggest some other things to check?

Rich..

Young.Zhao

I think you need to check in the workflow, the "Create" transition. "Due date" should be in the condition that it is required otherwise check the behavior.