nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira server upgrade from 7.2.6 to 7.11.2

Tuan Tong

Hello,

We have a self-hosted Jira server with external SQL 2014 database. The Jira software version is currently at 7.2.6 and we're looking to upgrade to 7.11.2. Do you know if there is any known issue associated with skipping versions? I've read the installation/upgrade document but since this is our first upgrade and we don't have a test server, I thought I would reach out to the community to see if there is anything else that I need to be aware of before upgrading the software.

Is Tomcat upgrade required for 7.11.2 to work?

Also, if I want to build a test server, do I need a separate license?

Thanks,

Tony

Accepted answers

All comments

miikhy

Hi Tony!

Welcome on Community.

I can confirm you can upgrade to any new version from 7.0+ directly. You can definitely skip versions!
If you're using the installer to upgrade, it will also automatically backup your home directory (and prompt for install directory backup).

No known issue as far as I know! That being said the test server is a great thing to think about if you have the infrastructure for it!

As per the licenses, you can use MyAtlassian (https://my.atlassian.com) to generate a Developper license from your commercial license (you need to connect with the account holding your commercial license obviously).

Hope this helps!

Please let us know if you have any other question!

Best luck for your upgrade.

Micky

Tuan Tong

Thanks for a quick response, Micky! The person whose account, I think, holds the commercial license already left the company. We have the SEN #. Is there any other way we can get a developer license? or can we transfer the license to a different account?

Thanks,

Tony

miikhy

In that case you might need to get a proof of purchase and contact Atlassian sales to request a transfer from one account to another. The easiest way would clearly be to gain access back to the email account associated with the MyAtlassian account just a few hours to get access again and add contacts but if you can't, sales should help!

Let us know if you have difficulties!

Cheers

Tuan Tong

Thank you! We were able to get a developer license. About setting up a test server, we were thinking about cloning the existing production server which is a virtual machine and use the clone as a test server. Do you know if there is anything else we need to do (to make sure the test server work as it should) besides renaming the cloned server and pointing it to a test database? Reason for using a cloned server is to reduce the chance of running into surprises when we upgrade the production server.

Thanks!

Tony

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-software

jira-software-server