Hi,
We have configured a new notification scheme and assigned to our helpdesk system. We have an only active notification about the case is done.
The problem is Jira is sending same mails 4 or 5 times. Kindly help.
Hi Imran,
I saw that you opened a ticket with our support related to the same issue.I'll be watching the ticket and once it's resolved, I'll post the resolution here.
Regards,Angélica
I saw that the ticket was resolved and you changed some configurations that fixed the issue. If possible, share the resolution with us.
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