How to show all request types from all desk projects on one Service Desk page?

Question

As a user I want to see all possible Service Desks and / or request types on one page. Without hidden opportunities and popularity. How can I do that?

Angélica Luz · Accepted Answer

Hi Viktar,

To show all the projects on the customer portal, it's necessary to let it "open" to all customers.
It means that you need to let all customer access all project:

But, it only shows the most recent and used projects/requests.

We have a feature request suggesting the implementation of the ability to search all requests in the portal:

- https://jira.atlassian.com/browse/JSDCLOUD-4597

If you have any other question, please let us know.

Regards,
Angélica