According to this documentation, if I have the jirabot integration on a channel, I should be able to type the issue key and it will unfurl the issue information into slack. It's not working.
When I type my issue key: CHNG-16 it just posts that message without displaying any Jira information. I also tried /jira CHNG-16 and then it unfurls and displays the correct information, but it says "only visible to you"
What am I doing wrong here?