invite user / notify newly added user

Neil Tingley

Hi

When I invite a new user to JIRA or I add a user and tick 'Send notification email ' the 

'from:' is my email address not the one configured in the SMTP server config.

Consequently mails are being bounced by the SMTP server which only allows mail from our admin email.

Can I change these types of emails to default to the admin 'from' address ?

Angélica Luz

Hi Neil,

Currently, it's not possible to edit the "From" when we invite a user/customer.
We have a feature request suggesting the implementation of such ability:
- https://jira.atlassian.com/browse/JSDCLOUD-4735
The feature says that it's for Jira SD, but it's also applied to other products.

Please, make sure to watch and vote to receive updates about the feature.

I'm sorry that we can't be more helpful on it.

If you have any other question, please let us know.

Regards,
Angélica