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How to automatically add new customers to their respective organizations?

Enkhtaivan Ganbat

We're starting to let employees of our customer companies to sign-up themselves on our jira service desk by filtering them by their email domain. Is it possible to automatically add them as members to their respective organizations?

Below image is the screenshot of our Site access setting.

JIRA site access setting.png

Accepted answers

Gualter Augusto

Hello,

This is currently not possible. There is a feature request opened (JSDSERVER-4519) which you can vote / watch.

This would be extremely helpful for us too

Hope this helps,

All comments

Victor Mutambuki

Enkhtaivan Ganbat,

Create the various company organizations in your service desk. Please see the topic Manage Organizations in the link below

https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-users-732528877.html#Setting+up+service+desk+users

Victor

Enkhtaivan Ganbat

I've read the article before and I just read it again, there is nothing about how to automatically add new self-signed customers to their organizations based on their email domain.

Gualter Augusto

Hello,

This is currently not possible. There is a feature request opened (JSDSERVER-4519) which you can vote / watch.

This would be extremely helpful for us too

Hope this helps,

Katie Minks_alymu2

I am running into this same problem.

Siddesh Mahajan_9zjbm0

Hi Team,

Is there any addon using which we can achieve this scenario?

Thanks

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