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Error connecting to database

kapil kinikar

I have installed Jira instance on server VM machine in Jan 2018. I am using Jira since January 2018 for project tracking purpose. settings as per follow.

1. Configured in built database.

If I navigate to Jira URL it shows me database connection error message.

Please suggest workaround.

Thanks

Kapil

Accepted answers

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Yogesh Mude_u145qk

HI @kapil kinikar

Could you please share with us error message or screenshot for the same.

kapil kinikar

Sure, Please see attached screenshot

Start Up Error.PNG

Yogesh Mude_u145qk

HI @kapil kinikar

As mentioned in the error screenshot please check whether the Database is running or not and the confirm that have you been provided database details are correct?

kapil kinikar

Thanks for the reply.

We are using Inbuilt jira Database, so how do I confirm that database is running?

I haven't set any username or password at the time of configuration in the server.xml file.

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