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how can I update the Jira Profile - User name -

jason hoyt

as you see the username is set to afnu and needs to be changed. Can't find out where to go to complete this change.

Screen Shot 2018-08-20 at 5.47.08 PM.png

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Raynard Rhodes

Jira Administrator > User Management > Users

Search for user

"Edit" > Modify Username > Update

This will work if the user is managed by Jira's internal database.

jason hoyt

Help me out - I don't see what you are showing me... there is only one edit option for the user. and the user info we need to change will not show.
in the new version and old.

Screen Shot 2018-08-21 at 10.48.13 AM.png

Raynard Rhodes

Search for the user's name. Instead of clicking on the user go to the right side and click edit

jason hoyt

I am sorry I am missing that. Screen Shot 2018-08-21 at 2.02.24 PM.png

Raynard Rhodes

Are you using Internet Explorer?

Raynard Rhodes

I ask because some buttons and icons are missing when I use IE but they appear in chrome.

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