Training Material

Amy Gammon

As a platform admins. How do you educate your users on how to use confluence? I get questions all the time. any free training material? 

Jonathan Smith

@Amy Gammon,

Check out this article to see what resources are out there. 

Outside of the article's resources, you will still get pinged with questions.

Here are some examples how we handle educating users:

• Train the trainers (space admins)
• Announcement Banner macro + monthly Confluence user group meetings via WebEx (anyone can attend).
• Record a 30 minute "How to use Confluence" video and include a link in your new user setup emails.
• Train a backup admin to handle lower level tickets.

And... there is always YouTube