We have existing spaces (different confluence locations) where knowledge base content is stored. Is there any way in Jira Service Desk to include multiple spaces in our end-user knowledge base search? Is it possible with different projects?
Stacey,
You can only have one KB per Service Desk.https://confluence.atlassian.com/servicedeskcloud/serving-customers-with-a-knowledge-base-732528995.html
Victor
Thanks! I noticed this was a cloud documentation item (in the URL). Is this true also for local servers? Does anyone know of an add-on that might extend this? Thanks for your fast response!
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