Connect with GSuite, but add them as Users, not as Agents.

mlanguasco

My JSD work with "Only Invited User can join".
As I need to add many users I want to connect with GSuite (I'm a GSuite administrator). But I need them to be added as users, and not as agents.
Is this possible?
But I will have to add one by one, which is much more tedious.
I do not want to add them as a domain. But I want to import certain groups.

Thank you so much.

 

 

Hazwan

By users, you mean JIRA users, right? 

If so, it's possible by setting the default access to JIRA Core via https://<instancename>.atlassian.net/admin/apps

Make sure to uncheck the JIRA Service Desk.