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Dynamic filter

camilo ariza barrero

Hello community,

I'd like to create filter which returns all tickets where I'm assignee or watcher and also the filter must be automatically updated/runned every 4h or 5h. Unfortunately if I use updatedDate>=-4h , it shows me only the tickets that were updated in the last 4h but I'd like that the filter runs every 4h. Is it possible to achieve this and if so, how?

Thanks in advanced,

Camilo.

Accepted answers

Ollie Guan

Hi @camilo ariza barrero,

You can try combining filters and subscriptions.

The subscription feature allows you to configure the filter to run every 4 hours and send the results via email.

Refer to the following document:

https://confluence.atlassian.com/jirasoftwareserver0710/working-with-search-results-953147039.html#Workingwithsearchresults-subscribeSubscribingtoyoursearchresults

Moses Thomas_08kyb0

@camilo ariza barreroYou can use the filter subscription that will return you email with the filter result every 4 hours ( by defining your interval )

please see here Receiving Search Results via Email

Best!

All comments

Ollie Guan

Hi @camilo ariza barrero,

You can try combining filters and subscriptions.

The subscription feature allows you to configure the filter to run every 4 hours and send the results via email.

Refer to the following document:

https://confluence.atlassian.com/jirasoftwareserver0710/working-with-search-results-953147039.html#Workingwithsearchresults-subscribeSubscribingtoyoursearchresults

Moses Thomas_08kyb0

@camilo ariza barreroYou can use the filter subscription that will return you email with the filter result every 4 hours ( by defining your interval )

please see here Receiving Search Results via Email

Best!

camilo ariza barrero

Thank you very much for the info. I'd be testing it today

camilo ariza barrero

Hi @Ollie Guan

the subscription feature works perfectly .

The idea of reciving emails due to subscription feature is to reduce the quantity of emails that I get every time an issue is updated. Normally I get "x" emails when "x" updates are done. With the subscription and filter, I get one email with the updated issues. But e.g if my filter is running every 4h (it means I'd get an email every 4h) and an update occurs before I get the next email in 4h, it means that I'd get a notification email with the update, right?... There's a way that I only get the notifications through the subscription? Because I'd like to avoid getting so many notifications/emails in my inbox?