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WBS GANTT - failed to create Gantt.

Elias Nassiopoulos

We just bought and installed WBS Gantt chart for JIRA.

However when pressing to create new Gantt, either as "from project" or from "filter", we get the error message "Failed to create Gantt."

Any help please?

Accepted answers

OSAWA Shunsuke[Ricksoft]

Hi @Elias Nassiopoulos,

Thank you for installing WBS Gantt-Chart for Jira.

We have rarely seen the case and do not know what caused it.

Could you contact our support desk with your Jira support zip? Our support team will dig into it for you.

Cheers,

Sean

Ricksoft

All comments

OSAWA Shunsuke[Ricksoft]

Hi @Elias Nassiopoulos,

Thank you for installing WBS Gantt-Chart for Jira.

We have rarely seen the case and do not know what caused it.

Could you contact our support desk with your Jira support zip? Our support team will dig into it for you.

Cheers,

Sean

Ricksoft

Elias Nassiopoulos

A full restart of the server somehow did it!

Thanks for your reply.

OSAWA Shunsuke[Ricksoft]

I am glad to hear it, Elias!

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