I have an open web based wiki Confluence Cloud site, mobile can't access in browser must log in?

Casey Elmore

I have a knowledge base using Confluence Cloud. It is open to the public and can be accessed anonymously through a web browser. 

 

Now when attempting to access it from a web browser on mobile, it is requiring me to login. Why is it doing this now? How can I make it not force a login?

Shannon S

Hi there,

There's a current bug for this that has been escalated and is awaiting release:

• CONFCLOUD-62108

Can you confirm if switching to the desktop version of the site resolves your issue? 

Regards,

Shannon