How do I turn off the new Help Center feature

Question

The new Help Center widget is displayed where the > button normally is when viewing images in Service Desk. Is there a way to a) turn off this un-helpful help center b) change the location of this widget, as the current location seems to be a poor UI choice.

Kurt West · Answer

Thank you, it looks like someone updated the UI to not show the help widget when viewing images. Thanks everyone!!

Angélica Luz · Answer

Hi Kurt,

You can disable the new portal by clicking on "Customize" on the right side:

If it's not that what you are looking for, can you please send us a screenshot of the widget that is appearing on your instance?

Regards,
Angélica