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Upgrading from 6.1.6 to 7.0 fails

Steve Loo

I'm trying do an upgrade from 6.1.6 to 7.0. I understand that the best way to do this is to start from 6.1 to 6.4, and then 6.4 to 7.0.

I downloaded the bin file (Linux) for 6.4.14 and proceeded on the steps. Each time I come to the part on specifying the Existing installation directory, it gives the error message:

"The directory you have selected is not a valid JIRA installation directory."

I specified the correct path, which is /opt/jira.home which contains the following folders and files:

analytics-logs caches data dbconfig.xml export import log logos monitor plugins structure tmp

This is the only folder that I know with JIRA files, and hence I'm assuming it is the existing JIRA installation. (This installation was done by someone else years ago). In the System Info for the server it also listed:

Location of JIRA home and the Location of JIRA Local Home as /opt/jira.home

Seems like every version I tried, 6.2, 6.3 all gave the same error.

I also tried to find the configuration tool, the config.sh script but could not find this any where on my server.

Appreciate if someone can throw some light on how to resolve this.

Many Thanks

Accepted answers

Nic Brough -Adaptavist-

>I specified the correct path, which is /opt/jira.home

Nope, that's the wrong path.

You need to give it the path to the installation, not the home directory (sometimes called the data directory). Have another look at the system information page, that will give you the installation directory (near the data about the home directory)

All comments

Nic Brough -Adaptavist-

>I specified the correct path, which is /opt/jira.home

Nope, that's the wrong path.

Steve Loo

Thanks for the response. I have looked through the System Info page and I cannot find the path that would even remotely resemble an installation directory. Attached is an image of of the file paths I see on my System info:

Screen Shot.png

Is there any command I could use in the command line shell to determine the installation directory?

Much appreciated.

Steve Loo

Upon further investigation, I believe I found the installation directory, which did not stand out easily. The directory is called atlassian-jira-6.1.6.war which is found in /opt.

Strange that I could not find this listed in the System info page.

Thanks Nic, for pointing out that I was looking at the wrong directory to begin with.

Steve Loo

I was too quick to come to a conclusion. Apparently the atlassian-jira-6.1.6.war is not a directory. And I am getting a new set of messages:

You do not have write permissions to the existing installation directory. You will need to log in as a user with administrative permissions to upgrade JIRA.

Since I'm running the installation from the command line, how do I log in as a user with administrative permissions to upgrade JIRA? I'm assuming that it is referring to the JIRA system administrator. I'm currently logged on to the OS as root.

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