Unable to create new reports in project

Question

Hi Team,

We are using JIRA 7.8.0 and service desk 3.11.0 version.

In my Service desk project I am not able to create new report series, something seems wrong with my project. keep giving me this error message when trying to setup a new series.( Project name ASC)

Screen shot:

Nagaraju Reddy · Answer

HI Nic,

Like that same scenario working good with another project. But in this project only I am not able add any series.

Thanks

Nagaraju

Nic Brough -Adaptavist- · Answer

Ok, but that means your "series" is not looking at either of the searches you've given us.  You'll need to find the one it is looking at.  I suspect it might be one of the service desk queues.

Nagaraju Reddy · Answer

Hi Team,

Could you please help me someone on this?