All user id in work log became 'Tempo Timesheets'.

Question

Hi,

I just migrated my JIRA to local server. Everything is fine after re-indexing, but all users in work log are displayed as 'Tempo Timesheets'.

I assume it's due to I didn't install Tempo add-on. However it's same after I installed Tempo. Please check the screen shot attached.

Thanks for you help!

Roger

ulrike.schreiber · Answer

Hello, has there been found a solution meanwhile?

Susanne Götz _Tempo_ · Answer

Hi Roger,

there is currently no easy workaround for this.

You can export the worklogs from the Tempo Cloud database by using the Tempo Servlet API (https://tempo-io.github.io/tempo-mtm-docs/). This export includes the information of the owner of the worklog. You would then need to update all worklogs that are now showing as being made by Tempo Timesheets.

This problem is one of the reasons why migrations are currently not supported.

Regards,

Susanne

Roger Guo · Answer

Thanks Susanne for your information. So what should I do? Is there any work around? I cannot create report and invoice now because of this problem.