Create an issue from the workflow with the possibility to choose another project

Matteo Bertola

In my customer's Jira Service Desk Project I've setted in the Post Functions of one transition the creation of another issue linked to the original but in this way I can set only one Project where generate the new issue.

My customer is not soddisfied, he wants to have the possibility  to choose a Project of destination from all available when change the status in the issue and generate the new issue linked.

Is it possible?

Thanks!!!!

Matteo

Angélica Luz

Hi Matteo,

I've checked using post function, automation and other two add-ons (Jira Misc Workflow and Automation for Jira), but none gives the option to let the user choose the desired project, the project where the ticket will be created must be specified directly in the post function/automation the same as it's being done now.
A workaround is to move the new ticket to another project after the post function creates the ticket.

I've searched for features and similar tickets, but I didn't find anything that could help us.

If you need further assistance, please let us know.

Regards,
Angélica