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LDAP users synchronization

Agustín Ruiz_b9xfcr

Hello everyone,

I have a question that I hope I can solve with your help, I have two JIRA Software installations (7.8.4 and 7.1.7), in both we have several users that access through LDAP and I would like to know how JIRA acts when it eliminates some of the users in the LDAP directory, does it also eliminate the user in JIRA having or not assigned issues ?, does not delete it but leaves it inactive and the issues continue assigned to it?.

Thank you very much in advance, regards.

Accepted answers

Moses Thomas_08kyb0

@Agustín RuizIf you disable account in LDAP, user account will still be present in Jira but user will not be able to login with LDAP credentials( internal with LDAP authentication)

so all data(issues, boards and so on) will still be there, but when you delete user for LDAP

the user will be gone in JIRA after syncro, i suppose all user data could have problem in JIRA

So recommend you disable user in LDAP.

Best!

All comments

Moses Thomas_08kyb0

@Agustín RuizIf you disable account in LDAP, user account will still be present in Jira but user will not be able to login with LDAP credentials( internal with LDAP authentication)

so all data(issues, boards and so on) will still be there, but when you delete user for LDAP

the user will be gone in JIRA after syncro, i suppose all user data could have problem in JIRA

So recommend you disable user in LDAP.

Best!

Agustín Ruiz_b9xfcr

Hi Moses,

Thank you very much for your response, it has been very helpful.

Regards.

Moses Thomas_08kyb0

@Agustín RuizIf your answer has been answered please mark solution as accepted /vote to be useful to others.