Removing 'Delete own attachments' permission after a transition.

Question

Hello,

I have a development team which is in sync with the support team.

When the support team provides documentation to the development team(or vice versa), they should be able to delete their own attachments only on the transition on which they have uploaded the attachments.

After transiting the issue, they should not be allowed to delete the attachments anymore.

There doesn't seem to be a solution to this using the configuration. Is there a way to achieve this functionality via scripts???

Regards,

Pooja

Pooja_Singh · Answer

Hello @Steven F Behnke,

Attachments will be uploaded on almost all the transitions.

Steven F Behnke · Answer

Can you annotate the workflow diagram so we understand the intentions?