Notification Panel configuration

Question

I need to receive notification when a specific client comment on some ticket, but on this sidebar I only have notifications form my teammate.

Currently I have email notification for those event but, would be good, that this new functionality (sidebar area) incorporate that notifications type.

There area some way to configure that?

Regards.

ghabzino · Answer

:(

Rostislav Harazin · Answer

Hi, without notifications about ServiceDesk Customers' comments the usability of the Notifications panel is very limited because it's still necessary to check e-mail notifications and/or Jira Mobile.

AnnWorley · Answer

Hi Billy,

The screenshot and question you posted appear to be for Jira so I moved your question to the Jira part of the forum, to get more attention from Jira experts.

Thanks,

Ann