Jira service desk

Question

For inbound emails to (emailid) auto create a Service Desk ticket with the following:

* Product = "Curo"
* Priority = "Medium"
* Type = "Bug"
* Reporter -who sent the email 
* Environment = "Production"
* Status = "In Progress"

Rameshkumar_0dbfln · Answer

Hi Tarun,

What I am looking is in an organization anyone send an email , then in Jira it will create a ticket .

Tarun Sapra · Answer

Hello @Rameshkumar

Please go through this documentation about creating issues from email for service desk

https://confluence.atlassian.com/servicedeskcloud/receiving-requests-by-email-747602718.html

Rameshkumar_0dbfln · Answer

Please share the doc , how to create a Project as mentioned above .