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How do I do a text search of the closed tickets for a Board/project?

Linda Schoales

I'm trying to find an old ticket (closed) but when I do a text search I can't limit the search by my Board. This seems pretty basic.

I can't always remember who worked on the ticket so filtering by Assignee doesn't work. I don't always watch all tickets, either.

Accepted answers

Jack Brickey

A board is nothing more than a graphical representation of the filter used to create it. So I would go to the Board settings and the General screen to copy the filter that exists and then go do a search with that filter and include the 'closed' component.

For example:

board filter > project = abc and component in (1, 2, 3)

then

search > project = abc and component in (1, 2, 3) and status = closed and text ~"your text here"

you can add further qualifiers such as date range to help zero in on the specific one you are looking for.

All comments

Jack Brickey

For example:

board filter > project = abc and component in (1, 2, 3)

then

search > project = abc and component in (1, 2, 3) and status = closed and text ~"your text here"

you can add further qualifiers such as date range to help zero in on the specific one you are looking for.

Linda Schoales

Thanks! that works.

Jack Brickey

You are most welcome. If your question is now resolved be sure to click the checkmark above to accept solution as it helps others when they have a similar question.