We successfully upgraded JIRA 6.2 to JIRA software 7.10.2 and applied the new license, but the system hints that I did not install JIRA software.
Hi jingao
can you explain all the steps followed for the upgrade?
FABIO
Hi @jingao
There could be some disabled dependent add-ons which cause this issue. Also please verify that all add-ons are compatible with 7.10.2.
Execute the SQL below to get plugins disabled:
<span>SELECT</span> <span>*</span> <span>FROM</span> pluginstate <span>where</span> pluginenabled <span>=</span> <span>'false'</span><span>;</span>
Than you can enable the disabled one;
<span>UPDATE</span> pluginstate <span>SET</span> pluginenabled<span>=</span><span>'true'</span> <span>WHERE</span> pluginkey<span>=</span><span>'<pluginkey from query above>'</span><span>;</span>
or (enable all of them)
UPDATE pluginstate SET pluginenabled='true';
But please STOP Jira before before executing UPDATE.
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