Can't save new process in a project on Windows 10

Question

Hi,

we have a problem with our Jira installation (v7.11.0 on Windows 2016 with MSSQL-Express 2017). We can't save any new process in a existing project with a windows 10-client.

What we already tried:

-Different Browser (MS Edge, MS IE, Chrome (67.0.3396.99), Firefox)

-Different User (Admin, non-Admin)

-Different Computer

On MacOSX-Clients (Chrome 67.0.3396.99) we don't have any problems

Shannon S · Answer

Nice find, Sören! Happy you were able to work it out and fix your issue.

Do let us know if you have any further questions.

Regards,

Shannon

Confiniti GmbH · Answer

Hi Shannon,

after a lot try and error last weekend i found a solution for that problem.

there is an entry for a jira issue after upgarding to jira 7

(https://confluence.atlassian.com/jirakb/unable-to-create-issue-after-upgrading-to-jira-7-815588418.html?utm_medium=logScan&utm_source=STP)

that worked.

Sören

Shannon S · Answer

Thank you for clarifying that, Sören!

Can you let us know what errors occur in the Jira log when you attempt to create the issue?

Are you able to find anything in the Developer Tools in your browsers as well? It should show any error messages that the browser is encountering.

Shannon