nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Jira required custom field deleted wrongly

hi,

i was making improvement on service desk, i wrongly deleted required custom field and now, im making changing on service desk --->projects------>Helpdesk------>request type----->Edit Fields

i see this error right on the page!!!!

And when i click to -------> edit fields i can see this error.

Please help,

Thank you...

Accepted answers

All comments

Victor Mutambuki

Melih,

Are you able to add it back?

Victor

Did you delete the custom field from the Setting > Issues > Custom Field screen?

Thanks

yess i can add with same name custom field but still i cant do anything

Yess i deleted there

after i cant do in projects---->helpdesk---->request type---->edit fields

this is explanation on error

Do you have Jira Server or Cloud?

server but we can return 15 hours ago

its impossible now

Do you have idea?

Thanks,

Any solution?

JIRA uses field IDs, not names. When you created the field again it is a different ID than the one you were originally pointing at.

thanks,

How can i change this situation?

First backup JIRA so you can go back if there is a problem. ALWAYS backup any tool like JIRA before making destructive changes.

Go into the forms listed in the message and delete the reference to the field and then add it back in. That should pickup the newly created field.

i deleted "Tesis" from custom field

so i cant see reference (Begonvil,Begonya) from inside it.

When i created new "Tesis" custom field and inside references(Begonvil,Begonya) still continue to see this error

How can i follow steps?

is it related i didnt re-index again after deleted field?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-service-desk

jira-server