how do i get a backlog column in my kanban board?

Question

i am using jira version 7.2.1.. i cannot see the backlog column in the kanban board of mine. how do i get one? Even if i create a new column in the board, i cannot view it. please help!

Manon Soubies-Camy · Answer

Hi @sruthi sam,

I'm afraid the Kanban backlog is only available from Jira Software 7.4.x: Introducing the Kanban backlog.

Hope this helps,

- Manon

Ollie Guan · Answer

Hi @sruthi sam,

You can check the matching relationship between the Issue state and the Kanban column.

Please refer to the following article:

https://confluence.atlassian.com/jirasoftwareserver074/configuring-columns-889531279.html