Why is Bitbucket not showing differences in files and is being unfaithful to the raw commit?

Question

About 50% of the files I've worked on in an important commit do not display any changes when viewing the commit online. The files are labeled as "modified" but with (+0/-0) lines changed and "File contents unchanged." underneath.

I know it's definitely a problem with bitbucket since everything seems to be in order when viewing the raw commit.

Thankfully the files did get updated when I check the source. I just can't compare any changes made to most files in the commit.

Does anyone know how to fix this issue?

chaikaDev · Answer

Hey, thanks for taking the time to help me!

As you can see, some changes were made to files like "objects/objControlleur/Draw_0.gml". You can view the changes made in the raw commit but they won't display in the normal view. The long .txt file probably broke the normal view but I don't get an option to reload or anything.

I'm on Bitbucket Cloud. As for licenses, I'm just using a free account without using any premium options. Am I eligible for a support ticket?

Thank you.

Ben Stuart · Answer

Is this for Bitbucket Cloud or Server? Can you send a full screen shot? You may want to open up a support case with us if you have a valid license so we can gather potentially sensitive data like commit history etc.