SMTP setup

Question

This is what I am getting. For some reason it is looking at the JIRA host name of bossfilewin rather than my actual SMTP server i have set up.

Not sure where I can change that.

An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
    com.sun.mail.smtp.SMTPAddressFailedException: 504 5.5.2 <bossfilewin>: Helo command rejected: need fully-qualified hostname

Stephen Gaede · Answer

Hi!

Unfortunately that is the error. Mine is 504 5.5.2. It isn't looking at my SMTP server even though it is setup up and successfully tested. It looks at the local JIRA hostname instead of the SMTP name.

Yogesh Mude_u145qk · Answer

HI @Stephen Gaede

welcome to the community!

please have a look at the below KB.

https://confluence.atlassian.com/jirakb/jira-is-unable-to-send-emails-and-fails-with-smtp-error-550-306348278.html