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Why is my project not appearing as an option when creating a board?

MyHive Admin

I am the system admin and when trying to create a board for a specific project, the project simply is NOT showing in the drop menu. All other projects appear but the one I want to create a board for.

I can create issues in the project, I have full access. I really can't get it to work!

Can someone please help me.

Accepted answers

All comments

Fazila Ashraf

Hi @MyHive Admin

Could you verify whether the Project's type is Software?

MyHive Admin

Yes it is.

Jack Brickey

can you add a screenshot of the following:

Projects page where all projects are listed illustrating the project in question
screen where you are attempting to create the board and dropdown where it is missing

Sandesh Mukartihal

Any update on this? I am facing same issue too.

James Bizzaro

Where's the answer?????

Jack Brickey

The most likely reason for this is that you are using a Business project not a Software project. If so, you can choose your profile as the Locationand then in the sidebar of the project use “add item” to add a link to the URL of the board.

Sandesh Mukartihal

All my Projects are created as of type 'Next-Gen Software Project'. The solution you mentioned is working for now.

Jack Brickey

Sandesh,

Are you on Classic Business or Next-gen project? If so then the solution provided is your answer (set the Location as your profile). If you are on Classic Software please let me know and provide a screenshot of what you are seeing.

Jack Brickey

James, please see my response to Sandesh. Can you elaborate on your specific situation and provide screenshots or your project and how you are creating a board?

Sandesh Mukartihal

it is Next-gen Project.

george_plourde

I wasted lots of time on this and was rather annoyed when I figured it out. Some of the drop downs appeared to be cached. If you don't see the project name or an issue in the drop down list, start typing the project name (or issue id) in the select list and a search will be done and it will find the project or issue based on the drop down type.

Sivakumar Kunjithapatham

I too have the same issue. I had just created a new Classic Software Project. But it is not appearing in the drop down list for creating issues (stories). I have tried the George's approach also. But still it does not find the project in the drop down.

Gaurav Agrawal_vpadtg

Hi, I have created a new classic software project. But I am not able to create a scrum board as the project name does not appear in the drop down. Please help

Jack Brickey

I suspect the reason is that you created a business project. For business projects you only get the default Kanban board. If you wish to create a scrum or full featured Kanban board you can do so but you must select your profile as the location. This place is the new board under your profile not directly within the project. However you can use “add item“ in sidebar of you project page to create a URL link to your board.

Gaurav Agrawal_vpadtg

As I have already mentioned, the project is a classic software project but not showing in the dropdown.

Jack Brickey

Yes, Classic projects come in two "Types": Software and Business. You will see this on the project home page under the project name. Please check on the project Type and let me know what you find.

example...

Sapna Satagopan

I have a team-managed software project (earlier called Next-Gen?) and when I look at boards, it says I cannot see the board since I have not started a sprint yet. Except when I look at my backlog, I do not have a Start Sprint option. I am the project admin, any idea why I cannot start a sprint (I am looking to start a sprint for a few items tagged "SEO") Even if I create a board, I don't see this project pop up in the options. Why is that? The only one that does pop up is company managed project. Is that the only type of project that can work in sprints?

Troy Anderson_htyevj

I had created a team-managed, software project that, when I went to create a new Kanban board, would not appear in the dropdown for selection. The only projects appearing in the dropdown were company-managed projects.

My solution was to write a custom JQL filter (project = "AP5090"), give this filter a name and save it, and create the board from the filter instead of from the project itself. Unfortunately, I do not know the cause of the limitation (or if there is a documented reason certain projects are not available for board creation). The JQL filter work around worked great, though. Even allowed me to get rid of the Epics showing up in-line with the issues on the board!

Jack Brickey

Yes that is the correct workaround.

Richard Cross

I encountered this issue today, where the customer's project was "Software" type, not "Business".

Richard Cross

All the answers here seem to relate to Jira Cloud, rather than Jira Software (which is where this question resides).

Jack Brickey

Hi @Richard Cross ,

So the only reference to Jira Software is the fact that it is in the Jira Software Community collection. Jira Cloud is not an application but rather denotes the platform that Jira is running on. To confuse things a bit more we are dealing with time here. When this post was created there existed Jira Software Jira Core and Jira Service Management. Jira Software includes Jira Core which provides both software and business templates. Since that time Jira Core has been rebranded as Jira Work Management.

My point here is simply to convey that the direction of this thread remains viable.

Jack Brickey

@Richard Cross , might I suggest a new post with all of your details?

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