Jira CSV imported - issues created does not match number visible in project

Vicky Blease

Morning all!

I'm trying to migrate issues between two instances of Jira using the CSV importer.

I've mapped the fields successfully and in my import log I see the following confirmation of 448 issues created at the end of the file:

What's interesting is if I create an 'All Issues' queue, or indeed use search to list all issues for the project I've imported to, I can only see 245 not the expected 448.

With no errors in my import log I'm not sure how to identify these missing issues? Were they imported and I can't see them, or have they disappeared into the ether? Has anyone else experienced this?

Thank you!

Vicky

 

Vicky Blease

Think I've figured this out so sharing here for other's future ref.

My import contained issues from a number of projects, consider the following example of issue keys:

 

PROJ1-1

PROJ1-2

PROJ1-3

PROJ2-1

PROJ3-1

PROJ3-2

PROJ3-3

PROJ3-4

 

Whats happening on the import, is the string value of this key is ignored and the records are merged on the integer value. Using the above example, there would be 4 successful imported records - PROJ3-1/2/3/4.

PROJ1-1 would become PROJ2-1 which would then become PROJ3-1 and so on.