I am Tempo Timesheets Team Lead AND Member of a team. I can * Submit timesheets for a all team members * Approve timesheets for all team members, except of my own I can't * Approve my own timesheet Why not? How to solve this behaviour? (There is no error or any message. It's just not working.)

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Jira Cloud + Tempo: Team Lead can't approve own timesheet

Daniel Benkenstein

I am Tempo Timesheets Team Lead AND Member of a team.

I can

Submit timesheets for a all team members
Approve timesheets for all team members, except of my own

I can't

Approve my own timesheet

Why not? How to solve this behaviour? (There is no error or any message. It's just not working.)

Accepted answers

Susanne Götz _Tempo_

Hi Daniel,

To prevent data inaccuracies and ensure accurate reporting, users with Approve Timesheets permission cannot approve their own timesheets. We recommend you add a new approver by granting them the Approve Timesheet permission for your team or create a new team with another approver.

If you have any questions or feedback on this behaviour, please don’t hesitate to reach out to us (https://tempo-io.atlassian.net/servicedesk/customer/portal/6)

Regards,

Susanne Götz
Tempo team

All comments

Shawn Masters

Remove and Re-add yourself with a Joined date - some sorta bug going on it looks like (we just fixed this in our own instance this morning)

Daniel Benkenstein

Thanks for your answer @Shawn Masters but unfortunately that doesn't helped.
Any other ideas?

Susanne Götz _Tempo_

Hi Daniel,

If you have any questions or feedback on this behaviour, please don’t hesitate to reach out to us (https://tempo-io.atlassian.net/servicedesk/customer/portal/6)

Regards,

Susanne Götz
Tempo team

Daniel Benkenstein

@Susanne Götz _Tempo_ Thanks for your answer.

I understand your point, but from users perspective it's not optimal. Especially in a small team with only one team lead it's awkward to create a new user, just to approve the timesheets of the team lead ...

+1 from my side to change this limitation.

AND .. please add a message that this is not a bug. At the moment I click the button and nothing happend.

Bryan Gintz

I agree, this seems to be a huge gap in functionality :-(, at least make it a setting that people can disable if it doesn't work for their workflow

e.g. "[checkbox] Team Leads can approve their own timesheets"

Loïc Dewerchin

I have to +1 this request to change this limitation , it is inconvenient for some of our teams.

Do you encourage us to create a change request at the support portal? As in: this behavior might change, or is it current behavior likely to stay?

Bryan Gintz

I would like to +1 the +1 here and if possible +1 my own +1.

Shawn Masters

We ended up making another Team for the leads called "Direct Reports to CIO" They submit their time via this 2nd team.

Patrick Cornaz

I also agree: this is really annoying and does represent a loss of functionality to us!

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