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Tempo Timesheets - Bug: You have no one that can approve your timesheet.

Daniel Benkenstein

I am the global JIRA Admin for our cloud instance AND I have all permissions as Tempo team lead

BUT I can't submit my own timesheet and since this period my co-workers can't submit their timesheets because of the following error:

I think, this is a bug. How to solve this issue?

Accepted answers

Shawn Masters

Based on your screen shot above it looks like the Team has no members, and you are set as the lead

Shawn Masters

Here is a snippet from one of the teams in my instance

All comments

Shawn Masters

Based on your screen shot above it looks like the Team has no members, and you are set as the lead

Shawn Masters

Here is a snippet from one of the teams in my instance

Danyal Iqbal

The error message really says it all. Apparently, you are not the team lead (noone is). Manage your team. See https://tempoplugin.jira.com/wiki/display/TEMPO076/Manage+Teams

https://tempoplugin.jira.com/wiki/spaces/TEMPO076/pages/31555730/Timesheet+Approval+Process

Which tempo version?

Daniel Benkenstein

Hey @Shawn Masters, thanks a lot for your reply and your screenshot. In the overview all team mates were members, but not in permissions.

Reason: All people were added as members, but without joining date. For some reason it worked till today.

Thanks, issue is solved!

Daniel Benkenstein

Thanks for your reply @Danyal Iqbal but I am Team Lead. To prevent answers like this I posted the screenshot from permissions overview. The answer of @Shawn Masters solved the issue.

Danyal Iqbal

I guess the solution was always staring at us from the right side of the screen.

Trupti_Rao

Hello Shawn,

I face the same issue with Tempo. We have added the groups as members and has all active members in these groups. I have timesheet approver rights along with other few leads. However, while submitting the timesheets the team members encounter the same error - You have no one that can approve your timesheet. Either you have not been added to a team, or you are the only person with approve timesheets permission in the teams you are in.

Tempo Team permissions.JPG Submit timesheet error.JPG

The members were able to submit the timesheets a week back..I am not sure what went wrong. Can you help?

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