Setting up a new user returns in "invalid email address"

Question

Whenever I want to add a new user to my project, it turns out that the email address is always invalid although, it is a proper one.

Any idea?

Moses Thomas_08kyb0 · Answer

@Martin BeyerSimple Test send mail  from your Gmail or any other working mail from working  server  and,  check  with  user whether he receives mail,  if mail  is wrong  you will  receive error message from Gmail , if  user  receives mail ,  then JIRA should have no  problems with  this  user.

Best!

Yogesh Mude_u145qk · Answer

HI @Martin Beyer

Welcome to the community!

Just check might be it contains space before/after the email ID.