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Is there a downtime for any user if i uninstall an add-on via uninstall button.

Frank Werhan

Hi,

I want to know if there is a downtime for Jira and/or Jira Software if i use the uninstall button in administrative userinterface. If there is no downtime i could maybe deinstall add-ons at peak time.

Thanks for your support in advance.

Accepted answers

Sloan N_ B_

Hi Frank

Usually there is no downtime during an add-on uninstallation.
You are able to do this during working times.

Cheers
Niklas

All comments

Sloan N_ B_

Hi Frank

Usually there is no downtime during an add-on uninstallation.
You are able to do this during working times.

Cheers
Niklas

Ollie Guan

Hi @Frank Werhan,

@Sloan N_ B_is right.

However, I recommend that you be able to do validation of a plug-in outage in a test environment first, to ensure that existing functionality and historical data presentation are not affected.And notify the user before uninstallation.

Sloan N_ B_

You are right, staging and Test environments are the way to go. 👍🏻
Whatever change you want to do in Jira. But I understand that sometimes you can't maintain a second Jira.

And if the add-on was used by your users, yes inform them.

Another tip, I should have mentioned earlier: If it is a Jira add-on that adds Workflow features, be careful and check your Workflows for Conditions, Validators etc. that might be gone after uninstallation.

Frank Werhan

Thank you for the answers and the tips. We will use a stagingsystem to test changes.

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