why in the same column "Done Done" there are a difference in the action of two bug
check the Resolution field of CS-64 I expect it is unresolved.
Hi!
This could be done on purpose.
To check why is this configured this way you can do this:
This is how a board can be configured:
So maybe in your board will be a column named "DONE DONE" and there could be some statuses.
Also, the issue resolution can be a cause of this.
Hope it helps!
Regards,Marcos
this is the statues that are exists in the board .
and i can't understand why that is happen
Hi,
You should check your workflow then.
As I can see, you have a flow with something like "To Do -> In Progress -> Done -> Closed". So you can rename the column to "Closed", I think it's useless to have a "Done" and a "Done Done" if statuses are "Done" and "Closed" ...
Also, refering to the "issue" that you talk about with CS-64, you could check at its resolution (because maybe it's unresolved) as @Jack Brickey said.
how can i check the Resolution field , there isn't field with this name and the status is closed .
go into the View issue detail view. click on the CS-64
yes, the resolution is unresolved in spite of the issues is closed
what will i do to solve this problem ??
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