Hello
Using the rest api, I am trying to update the reporter ie. change it. This was working up until 2-3 months ago.
I call the following url: https://koziolsupport.atlassian.net/rest/api/2/issue/{ticketid}
The body of the PUT is:
{
"update" : {
"comment" : [{
"add" : {"body" : "Webshop Reporter Change"}
}]
} ,
"fields" : {
"reporter" : {"name":"dean@d.com"},
"customfield_10065" : "dean@d.com"
}
}
It returns an error that the reporter is not an user:
{"errorMessages":[],"errors":{"reporter":"The reporter specified is not a user."}}
dean@d.com is not a licensed jira user but a customer who raised a ticket, and is listed in the customer portal.
If I manually change the ticket in jira, then I can change the reporter to dean@d.com.
Please help if you have any ideas?
