I have 10 queues created.I would like agents to have access to only 3 queues.Then the rest only to the remaining 7.Is it possible to do it?
Hello,
It is not possible out of the box. You need a plugin. For example, this one:
https://marketplace.atlassian.com/apps/1216386/queues-for-jira-service-desk?hosting=cloud&tab=overview
We're trying this addon
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