JIRA Service Desk Cloud - Outbound REST call with Authentication mechanism

Ajay KS

We would like to create REST based outbound request from JIRA Service Desk toThird Party application. Using Webhook we configured and it is working good. However, authentication mechanism does not exists in this method. Please let us know the alternatives to ensure we authenticate before posting a REST call to the target application.

Glauco

Hello Ajay,

I'm afraid this feature is not available for JIRA Service Desk Cloud, but in the URL below there is a workaround that might be helpful to you.

https://jira.atlassian.com/browse/JRACLOUD-31953

 

Glauco Guimarães