While migrating the Data from JIRA cloud to JIRA server - i have few queries

Question

1) Does the scripts present in the workflow gets copied to Server version when importing the data from JIRA cloud to Server.

My workflows gets copied but the scripts (Script Runner) that were present in the cloud workflow got copied but in a different format and i cannot edit them.

I installed the Script runner in  JIRA Server after the Data was imported. Should i need to installed the add-on beofre ?

2) I am facing issue count mismtach after migration of the data.

PJ Wysota · Answer

1. Installing script runner upfront should solve issue with formatting the scripts. Still you will face the one with mismatched UIDs.

2. As mentioned above:
- I would check the import file for number of issues
- I would check Permission and security schemes if they match
- if these won't give you answers - I would check source JIRA Cloud for any discrepancies;

IMHO - custom field on new instance - with JIRA Cloud issue key - would help to identify which are missing.

Shrikant Maheshwari · Answer

@PJ Wysota

Hi Thanks for the reply.

Does installing Script runner upfront will help, i mean if i installed it before import will the scripts gets copied from Cloud to Server.

I am facing issue count mismtach after migration of the data. - When i imported the data from cloud to Server there is a mimatch in the total count of the issues and i am not able to identify that. Is there any option of verifying the number of issues or to identify which issues are missing ?

PJ Wysota · Answer

1) Known issue - there are quite a few issues with add-ons when migrating, and one of these is Script Runner - not only the format, but also UIDs can be mismatched, so the bast practice is to rewrite the scripts (copy-paste and match the UIDs again). ANd yup - Script runner should be installed upfront.

2) First idea: Deleted issues on Cloud, second - Security schemes/Permission schemes - these should also be reviewed. If not - I would take a closer look at export files if number of issues exported matches the original source.