I am not able to view the details of the ticket in my current project. I was working on new project, accidentally I used the status which is been used in one more project. When I updated the workflow the changes are made across all the projects in the jira service desk. I restored all the old project workflows to the initial state without any problem. But when I try to open and view an old ticket from the system I am not able to view the tickets properly, but the tickets created after this change can be viewed properly. All the old and new tickets before and after the change are in the same queue as I have defined. I have attached the screenshot for reference. Can anyone help me with this.
