One Jira Instance linked to Two Confluence Instances

Question

We need to have two Confluence instances, one internal (with confidential stuff and cannot afford being exposed outside the office network) and one external (available to the public, outside the office firewall).

Is it possible to link two Confluence instances to on JIRA instance? I'm just not 100% sure it is possible.

Some backstory: We have a Service Desk available to our clients but the knowledge base which is pointing to the internal Confluence is not showing any results on click (error message IP Address cannot be found). When you search stuff on knowledge base it will show a list of possible solutions but click on one will not show you anything. Because of this, our best approach would be to create another instance of Confluence that is open to the public.

Marc Jason Mutuc · Answer

Follow-up question, will we be required to purchase a new license for it?

Marc Jason Mutuc · Answer

Yup! This is the key driver why we are thinking of having a second Confluence instance that would only have information for the knowledge base and ultimately reduce risks

Nic Brough -Adaptavist- · Answer

You can link multiple services together, yes.

But your story is answered by your first paragraph.  Your knowledge base is selecting answers it can see, and it points to where it got them.  But your users do not have access to where it is pointing.

This boils down to something that reads as very obvious: You need to make your knowledge base available to your users if you want them to read it.