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I don't have the login info and i'm the admin. how do i get into the JIRA instance?

Thuan M. Tu

I need to be able to retrieve the admin login info for JIRA Software instance.

Accepted answers

Nic Brough -Adaptavist-

Start at https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

All comments

Nic Brough -Adaptavist-

Start at https://confluence.atlassian.com/jira/retrieving-the-jira-administrator-192836.html

Thuan M. Tu

Thanks, Nic!

I can log in now. I found my pw, but now I realize I'm not in the sys-admin group. Is there a way to add me to admins in the db? All I see are entries on adding groups. Thanks much.

-Doug

Nic Brough -Adaptavist-

Admin rights in Jira are granted by being in the admin groups. The doc covers adding your account to an admin group.

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