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Halting subscription but retaining space

Vineetha Menon

Hello,

I would like to pause my Confluence subscription for an undefined period. Will doing so delete my space or would my access change to read-only?

Please advise.

Thanks,

Vineetha

Accepted answers

Nic Brough -Adaptavist-

If you stop paying, it will last for a week after the last payment, be inaccessible for a further three, and then permanently deleted. So, no, you can't "pause"

All comments

Nic Brough -Adaptavist-

If you stop paying, it will last for a week after the last payment, be inaccessible for a further three, and then permanently deleted. So, no, you can't "pause"

Shannon S

Nic is correct; we permanently delete Cloud instances after payment is past due for a month.

You can have a look at my reply on the below thread that was made recently:

Is it possible to temporarily suspend our Jira licensing?

Let us know if you have any questions about that!

Regards,

Shannon

Vineetha Menon

Thanks, Nic and Shannon, for your prompt responses. Appreciate it!

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