nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Unable view all tickets assigned to a particular sprint

Chethana Hashani

Hi,

I created a board using the fallowing query,

project in (CallerRecord, Dishadvisor, Follow, Ideadroid, "Merchants - Entrance Management", Otenro, Piyasa, "Rupee Saver", Toyota, General, FootballCaoch, "Dialog PRBT")

Then I created a sprint called "simato 1" base on that board. I assigned 115 tickets in to that sprint. But when I try to view the sprint, it shows only 89 tickets. I can't understand why I am unable to see the rest of the tickets

I attached some screenshots which show "active sprint" view and the list I get when I filter tickets using the sprint name Active Sprint View.png Results from the query.png

Please help me on this

Accepted answers

Tarun Sapra

Hello @Chethana Hashani

This is happening because the "issue navigator" view also counts "sub-tasks" but the board's backlog view ignores the sub-task count. In your issue search view if you type

Sprint = 161 and issuetype  not in (Sub-task)

Then the result should be 89.

All comments

Tarun Sapra

Hello @Chethana Hashani

This is happening because the "issue navigator" view also counts "sub-tasks" but the board's backlog view ignores the sub-task count. In your issue search view if you type

Sprint = 161 and issuetype  not in (Sub-task)

Then the result should be 89.

Chethana Hashani

Hi Tarun,

I tried using your query and it worked!

Thanks a ton!

Chethana Hashani

Also, can't I find an option to get all those issues including sub tasks in the board backlog view?

Chethana Hashani

Hi Tharun,

I updated my filter a bit as the below in order to modify the board,

project in (CallerRecord, Dishadvisor, Follow, Ideadroid, "Merchants - Entrance Management", Otenro, Piyasa, "Rupee Saver", Toyota, General, FootballCaoch, "Dialog PRBT") AND status != Verified AND (labels not in (fix_verified) OR labels is EMPTY) AND (Sprint is EMPTY OR Sprint not in closedSprints())

Now it shows only 56 tickets in the board's backlog view. I used the same query you provided which is,

Sprint = 161 and issuetype  not in (Sub-task)

and it gives me 90 tickets. Though I changed the filter, I didn't add more or remove any additional ticket in to / from the sprint. Now I am confused about how this happened. Could you please guide me on this. I have attached the relevant screenshots as well Board's backlog view.png Filter View.png

Does jira automatically remove verified tickets and is that the reason for this circumstance?

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-software