Smart Commit half working

Question

I already configure Smartgit integration between Jira (cloud) and Bitbucket. 
The commits are showing as expected from the Jira Panel. But I can't use smart commit action from the "commits messages"

i.e: 
In my commit i wrote: 
DEV-100 #comment this comment is not working from smart commit #time 10h

On Jira side the commit is logged, but not action is done with the smart commit :(

Caterina Curti · Answer

Hey @erick,

Did you manage to get this working?

Caterina

erick_6lfni6 · Answer

Thanks @Yogesh Mude 
The commit links are reflected on Jira (Issue Card Details). But no smartcommit its done (Not commented, not time logged, not transition done). I'm using the right syntax. 
I'm exploring if its a permission Issue...

Caterina Curti · Answer

Hi @erick, What @Yogesh Mude says is correct (thank you!). In addition to that, the syntax used in the example will only log the time (10 hours) and add a comment to the ticket. Is this what you are trying to achieve? In case you also want to transition the ticket, you'll need to specify the transition name: # All examples are documented on the Using Smart Commits in Bitbucket Server (for the Bitbucket version hosted by your company) or on the Processing Jira Software issues with Smart Commit messages (for the bitbucket.org site, hosted by Atlassian). The syntax is pretty much identical for both options. Do you know which one you are currently using? Can you also check that the prerequisites are in place? The details are available on the Enabling DVCS Smart Commits page. Cheers, Caterina - Atlassian