Can I restrict the resolution choices?

Alan_7m9rtr

We have a workflow which provides 2 ways to mark an issue as "Done"

1. A transition from "In Progress" to "Done" to cover the case where we "abandon the issue, we're not going to do it"
2. Go through all the testing statuses and then transition to "Done" from the last testing status ("Resolved"). This covers the case where we actually fixed the problem / implemented the feature

 

For the latter case there's no real need for a transition screen - just set the resolution to "Done". But for the former, where we are abandoning the issue, we use the standard "Resolve Issue Screen" and this offers a drop-down menu which includes choices for the Resolution of

• Done
• Won't Do
• Duplicate
• Cannot reproduce

 

Is it possible to restrict that menu so that it does not include "Done" and only allows user to choose one of 

• Won't Do
• Duplicate
• Cannot reproduce

?

Grigory Salnikov_0hffsd

Hi!

Yes, there's a way to accomplish this.

You should set

 jira.field.resolution.exclude

property on your status. To learn the resolution ID (which you should use in the property above) go to the 

Issues > Resolutions

Find there the resolution you want to exclude, click "Edit". The number at the end of URL would be the resolution's ID.

Hope this helps.