Gmail to Jira - Automatically assign

Question

I have set up an gmail - jira configuation from help-argos@keystonefunding.com. I need to be able to automatically assign the Jiras that are created from this gmail account. Currently, the only way I can see to do this is to cc the assignee on the email. Is there a way to configure Jira to automatically do this?

Meg Holbrook · Answer

Agree with Leo, automation for JIRA will allow you to do many different automation that are not part of the base program.

I've used this addon for the exact purpose you're specifying.

Leo Diaz - Deiser · Answer

Hi @Skip Kleckner

You can use Automation for Jira https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=cloud&tab=overview and create a Rule:

If reporter is help-argos@keystonefunding.com then assignee is X

Cheers!

Leo